Service Offerings

At Secure IT Solutions, we believe in a tailored approach to meet your specific needs. Here’s a glimpse into the process of how we work with you to ensure your IT and Cybersecurity needs are met seamlessly and effectively:

IT professional conducting a detailed assessment of a business's IT infrastructure, identifying potential vulnerabilities and areas for improvement.

Comprehensive IT & Cybersecurity Assessment

Our process begins with a thorough assessment of your current IT infrastructure and cybersecurity posture. Whether you're an individual seeking personal tech support or a business looking to enhance your IT infrastructure, we'll conduct a detailed evaluation to identify areas for improvement and potential vulnerabilities.

Consultant discussing IT and Cybersecurity recommendations with the business owner with a clear, time-estimated action plan to optimize systems and enhance defenses.

Customized Recommendations & Solutions

Following our assessment, we provide you with a comprehensive report outlining our findings and recommendations. This report includes a clear, time-estimated breakdown of the steps needed to service your systems and devices and enhance your cybersecurity defenses. We take the guesswork out of IT and Cybersecurity management, ensuring that you have a clear path forward to optimize your technology.

Personalized IT roadmap tailored to the client's unique goals and budget, ensuring effective and customized technology solutions.

Your IT Success Starts with a Plan

Instead of offering generic packages, we prioritize creating a plan that suits your unique situation. Our goal is to deliver personalized, effective solutions that align with your goals and budget. With Secure IT Solutions, you're not just getting a service—you're getting a roadmap to success.

Dedicated IT expert providing ongoing support under a retainer plan, ensuring continuous attention to the client's IT and Cybersecurity needs.

Secure Ongoing Support with a Retainer

For those who prefer continuous support and peace of mind, we offer a retainer option. This allows you to secure a set amount of our time each month, ensuring that you have a dedicated expert ready to handle your IT and Cybersecurity needs whenever they arise. Whether it’s for ongoing maintenance, immediate troubleshooting, or future planning, having us on retainer guarantees you priority service and consistent attention to your IT environment.

Comprehensive IT & Cybersecurity Services We Provide

IT Support

  • Computer Repair, Configuration, & Upgrades

  • Procurement & Deployment Consulting (Advising on appropriate hardware purchases)

  • Virus Detection & Removal

  • Website Updating, SEO, Hosting, & Securing

  • Software Installation, Migration, Setup, & Upgrades

Cybersecurity Posture Improvement

  • Internal and External Penetration Testing

  • Creation of Cybersecurity Policies, Plans & Procedures for HIPAA Compliance

  • Comprehensive Cybersecurity Audits to Identify Potential Vulnerabilities & Strengthen Your Organization’s Cybersecurity

  • Enabling Multi-Factor Authentication (MFA)

  • Managing Passwords

  • Teaching Safe Web Browsing Practices

Account Management/Administration

  • Microsoft 365

  • Google Workspace

  • OneDrive

  • Google Ads

Data Recovery

  • Advanced Data Recovery Techniques: Utilizing specialized tools and software to recover data from corrupted or damaged storage devices.

  • Secure Data Handling: Ensuring that recovered data is handled securely, maintaining confidentiality and integrity.

Network Setup

  • WiFi Optimization: Configuring your Wi-Fi for optimal performance, ensuring strong coverage and minimizing interference.

  • Troubleshooting and Support: Providing ongoing support for network issues, ensuring your network remains stable and secure.

OSINT (Open Source Intelligence)

  • Threat Intelligence: Identifying potential security threats by gathering and analyzing publicly available data.

  • Background Checks: conducting thorough research to assist in due diligence for hiring or partnerships.

  • Social Media Analysis: Monitoring social media platforms for mentions, trends, and potential risks.

Custom Solutions & Additional Services

If you require a service that isn’t listed here, please contact us. We can work with you to develop tailored solutions to meet your specific needs.

Laptop on a desk with a pair of hands typing on the keyboard, representing tailored IT services and support.
Man in a grey sweater carefully placing a red puzzle piece among grey pieces on a table, symbolizing customized IT solutions tailored to specific needs.

Flexible Support Option

2-Hour Time block

  • Individuals: $180.00

  • Businesses: $300.00

For clients seeking quick, targeted support or additional assistance beyond our standard services, we offer a 2-hour block of time at a competitive rate. This option is ideal for addressing immediate needs, small projects, or any IT issues that require swift resolution.

  • What’s Included: This block covers basic IT services or tasks tailored to your needs. If additional time is required, additional hours will be billed in increments of 0.25 hours.

  • How It Fits: The Flexible Support is designed to complement our comprehensive service process, providing immediate support in addition to the thorough assessment, planning, and long-term solutions we offer.