The Retainer

Open calendar booklet placed on a brown table, symbolizing scheduled and ongoing IT support through a retainer service.
  • Our Retainer Services provide you with continuous, proactive IT and Cybersecurity support. By choosing a retainer, you ensure that you have access to expert help whenever you need it, without the worry of unexpected costs. It’s a smart way to keep your technology running smoothly and securely.

  • A retainer is a fixed monthly arrangement where you pay a set fee to secure a specific number of service hours each month. This means you have dedicated support available whenever you need it, whether it’s for routine maintenance, urgent issues, or planning for the future.

    • Priority Access: Get immediate help when you need it most. As a retainer client, your requests will be prioritized.

    • Predictable Costs: Pay a consistent monthly fee, so you can budget more effectively without worrying about unexpected IT expenses.

    • Consistent Support: Regular check-ins and maintenance ensure that your IT systems stay in top shape.

    • Expert Advice: Benefit from ongoing consultations and guidance to help you navigate technology decisions and stay ahead of potential issues.

    • Proactive Management: We monitor and address potential issues before they become serious problems, keeping your systems secure and efficient.

    • Monthly Service Hours: A set number of hours each month that you can use for any IT or Cybersecurity needs.

    • Routine Maintenance: Regular updates, patches, and system health checks to keep your technology running smoothly.

    • Troubleshooting: Quick resolution of any issues or technical problems that arise.

    • Consultations: Expert advice and planning for future technology needs and upgrades.

    • Security Monitoring: Continuous vigilance to detect and address potential security threats.

    • See Our Plans: We offer different levels based on the amount of service hours and support required.

    • Set Up a Meeting: We’ll schedule an initial consultation to understand your specific needs and set up a customized plan.

    • Ongoing Support: Enjoy the peace of mind that comes with knowing you have expert support available whenever you need it.

    • Monthly Check-ins: Regular updates and reviews to ensure everything is running smoothly and to adjust the plan as needed.

Our Retainer Plans

  • Ideal for small-scale support and maintenance.

  • Includes additional hours and priority response.

  • Comprehensive support with extended hours and personalized consultations.

Get a Customized Quote

To find the perfect plan for your needs, please contact us to schedule a consultation. We’ll discuss your requirements and provide a customized plan and pricing.

 FAQs

  • Our retainer includes a set number of service hours each month, regular maintenance, and priority support. Any hours worked beyond your allotted plan are charged in increments of 0.5 hours.

  • We'll discuss your specific needs during our consultation to recommend the best plan for you.

  • Yes, we can adjust your plan based on your evolving needs.